Effective Date: 30th April, 2026

At Restoration Solutions by Elite, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or communicate with us.

Information We Collect

We may collect personal details that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Any information you submit through forms or communication

We may also collect non-personal data such as browser type, IP address, and website usage activity to improve our services.

How We Use Your Information

Your information may be used to:

  • Respond to inquiries and provide requested services
  • Send service updates, appointment confirmations, and important notifications
  • Improve website performance and customer experience
  • Communicate regarding estimates, projects, or support

SMS & Communication Consent (A2P Compliance)

By providing your phone number, you agree to receive text messages from Restoration Solutions by Elite related to:

  • Appointment reminders
  • Service updates
  • Follow-ups regarding your request

Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not disclose mobile information to external organizations for marketing purposes. Your phone number and consent are used strictly for service-related communication.

How We Protect Your Information

We implement appropriate security measures to maintain the safety of your personal data and prevent unauthorized access, disclosure, or misuse.

Disclosure of Information

We may provide information when required by law, regulation, or legal process, or when necessary to protect our rights, property, or safety.

We may also work with trusted service providers who assist in operating our business, under strict confidentiality obligations.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.

Your Rights & Choices

You have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Opt out of communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Restoration Solutions by Elite
Phone: (844) 956-4848
Email: Office@RSbyElite.com